Terms of Service
Terms of Service SocialEnginePro Company
Please read the following terms and conditions carefully which govern all use of the SocialEnginePro.com website, its content, all services and products available through the website and client home.
Software Usage - All software products available on the Website are commercially licensed products. Your purchase and use of these software constitute your acceptance of their accompanying license agreement.Each license purchased of software products available on the Website is valid for single-domain or sub-domain usage only, with the exception of a single development copy. The development installation must be accessible only to the license holder and commissioned developers, and not accessible to the general public.These softwares cannot be distributed, nor resold to third parties or individuals. Any unauthorized usage, distribution or access of the software available on the Website will be considered as stealing.
Installation - SocialEnginePro will not be responsible for any data loss, down-time occurring from the installation or upgradation of its software products. You must take a back-up of your code files and database before any installations/upgradations.The plugin installation services of SocialEnginePro.com only include basic installation and setup. For any other customizations, please Contact Us. If you have purchased our plugin installation services, please ensure that you take a back-up of your code files and database before the installation proceeds. Also we provide service for free installation our paid plugins, please order this sevice in your client home if you would like.
Support - We provide complimentary support for 1 year for each purchased plugin in the form of an online ticketing system. Our support team will assist with plugin installation, general questions and technical errors. We do not provide bug-fix support for our plugins if they are modified or your modifications in other parts of your site cause these errors.
We don't provide support service if you're using illegal(nulled) version of SocialEngine which may cause errors in our plugins. We don't provide support service if you're using illegal(nulled) version of Our plugins.
Payment - The Website offers numerous products and services for sale. The Website does not handle payments for these products directly, but rather refers these payments to a secure third-party payment processor which handles all aspects of the payment process. Any payment issues or disputes should be resolved directly with the payment processor. Once we have been notified by the payment processor that a payment has been made, and that the payment has successfully passed a fraud review, access will be granted to the product or service being purchased as soon as possible, however we make no guarantees of timeliness or immediacy.
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